Prompt Optimizer for Conversations AI and a new AI Studio trigger
July 28, 2026
AI updates
The prompt optimizer now works with Conversations AI, so a chat agent can be tested and tuned before launch. Source: HighLevel changelog.
HighLevel presents the flow as test, tune and launch, instead of finding out in production how the agent answers a real customer. Source: HighLevel changelog.
New workflow trigger, AI Studio Form Submitted, which starts a workflow when a visitor submits a connected form on an AI Studio site. Source: HighLevel changelog.
Before this trigger there was no dedicated way to automate follow-up for leads coming in through those forms. Source: HighLevel changelog.
Email AI detects when an email would benefit from a live countdown timer and guides the user to add it while creating the template or adjusting the layout. Source: HighLevel changelog.
Product updates
Social Planner comment management adds Threads support: view, manage and reply to Threads comments from the same unified inbox, without leaving the app. Source: HighLevel changelog.
What to do today
Run your existing chat agents through the Prompt Optimizer before the next launch, to catch tone or logic failures in a controlled test and not in a conversation with a customer. Source: HighLevel changelog.
If you have AI Studio sites, connect the AI Studio Form Submitted trigger to a follow-up workflow. A form without a workflow leaves the lead waiting for manual review. Source: HighLevel changelog.
Check whether your clients' Threads accounts are already connected in Social Planner so comments are centralized in the unified inbox. Source: HighLevel changelog.