GHL Updates

HighLevel updates Client Portal and SMS rates

September 3, 2026

Product updates

  • The User login trigger now also fires when a user logs in from the new Client Portal experience. Source: HighLevel changelog
  • Workflows that already use User login need no reconfiguration and will automatically start receiving these events from the new Client Portal. Source: HighLevel changelog
  • HighLevel added a dedicated Client Portal category in the trigger selector and moved User login and Client portal file uploaded there. Source: HighLevel changelog

Compliance and phone

  • Starting October 1, 2026, the Verizon carrier fee for outbound SMS and RCS Rich goes up from $0.0045 to $0.0050 per message. Source: HighLevel changelog
  • For carriers classified as Other, the applicable outbound SMS fee goes up from $0.0040 to $0.0042 per message, while Short Code Group A stays at $0.0025. Source: HighLevel changelog
  • HighLevel says the new rates will apply automatically and need no action to turn on. Source: HighLevel changelog

What to do today

  • Review the workflows that use User login to confirm the new Client Portal event does not cause unplanned runs, although HighLevel says they need no reconfiguration. Source: HighLevel changelog
  • Review messaging budgets and costs before October 1, 2026, factoring in the announced increase for Verizon and carriers in the Other category. Source: HighLevel changelog