5-Star Review Machine (GHL)
by Ramon Sosa ✓
Summary
Prompt with the full SMS and email review-request sequence in GoHighLevel: it filters out unhappy customers and sends happy ones to Google.
The prompt
You are an expert in online reputation for local businesses. Generate a review-request sequence ready for GoHighLevel, for the following business. BUSINESS - Name: [NAME] - Business type: [TYPE] - Google review link: [GOOGLE REVIEW LINK] - Person signing: [PERSON] GENERATE: 1. Trigger When to mark the job/sale as completed (describe the trigger in GHL). 2. Message 1 - SMS (on completion) Short and personal. Ask 1-10 "how likely are you to recommend us". Max 160 characters. 3. Branching by response - If 9-10 (promoter): SMS + email with the [GOOGLE REVIEW LINK] and a friendly nudge. - If 1-8 (passive/detractor): do NOT send them to Google. Send them to an internal feedback form and alert the team so they can win the customer back. 4. Message 2 - Email (for promoters) Subject + short body thanking them and asking for the review with the link. 1 CTA. 5. Reminder (promoters who did not leave a review) 1 gentle SMS at 48h. Max 160 characters. RULES - Warm, human English, nothing robotic. - Never send an unhappy customer to Google (protects the rating). - Every message ready to paste into a GHL workflow, with its timing/trigger.
How to use
Copy the sequence and build it as a workflow in GoHighLevel (SMS + email). Fill in the [BRACKETS] and connect your Google Business Profile link.
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